Frequently Asked Questions

Archive 2022-2023

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Benefits

Benefit Information

Advantages of Membership

Enhanced Products

Optional Dental Coverage

Enroll/Cost

All registered International Students are required to enroll in the Student Health Insurance Plan or provide proof of comparable coverage. The insurance premium will be automatically assessed on the students tuition bill. To have the insurance premium removed from the tuition, students must complete an online waiver.

To waive, click on the Opt-Out Tab.

Opt-Out/Waiver

If you do not want the Student Health Insurance Plan, you must decline or opt-out of coverage by submitting a waiver. You may only opt-out of coverage during the following Waiver Periods:

The waiver deadline ended 01/13/2023. The online waiver system can no longer accept new waiver requests.

Claims

View Claims Online

Medical Claim Form

Prescription Claim Form

International Claim Form - Used to submit claims for benefits for covered services received outside the United States

Regulatory Notices

Parent Information

Additional Resources

Find a Provider

Account Information

Contact

Enrollment Information

Academic HealthPlans, Inc.
PO Box 1605
Colleyville, TX  76034

Benefits/Claims

Blue Cross and Blue Shield of Oklahoma
PO Box 3283
Tulsa, OK  74102-3283
1 (855) 267-0214
BCBS Customer Service
1 (800) 496-5774
Medical Provider Call
1 (800) 299-0274
24/7 Nurseline
1 (800) 299-0274
24/7 Nurseline

BAM Internet Help Desk

If you have any questions about BAM, please call the Internet Help Desk at 888-706-0583.
The Internet Help Desk is available 24 hours a day, 7 days a week.

Cigna Dental

This service is not administered by Academic HealthPlans.

VSP Vision

This service is not administered by Academic HealthPlans.

Telehealth Solution

AcademicLiveCare

24/7 In The Moment Counseling

Academic Student Assistance Program (ASAP)

988 Suicide & Crisis Lifeline

Hours: Available 24 hours
Languages: English, Spanish
988
Dial 988 from any phone to be immediately connected